Privacy Policy

Welcome to Nestly! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, mobile application, and services.

1. Who we are

Nestly is a platform dedicated to connecting families with trusted babysitters and housekeepers. We aim to provide a safe, reliable, and efficient service for both families and caregivers.

Nestly operates under the umbrella of Sfizioso.ca, a trusted name in providing innovative solutions and services across various sectors. Our commitment to quality, safety, and user satisfaction is at the core of everything we do.

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

Personal Information

When you register on Nestly or use our services, we may collect:

• Name, email address, phone number, and physical address
• Date of birth
• Payment information (e.g., credit card details)
• Profile details, including preferences, skills, and availability
• Government-issued ID (for verification purposes)

Information from Your Use of the Service

• Log data: IP address, browser type, and pages visited
• Device information: Operating system and unique device identifiers
• Location data: When enabled, we may collect precise location data to provide location-based services.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website usage. You can manage your cookie preferences through your browser settings.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To connect users with service providers (e.g., babysitters or housekeepers)
• To process payments securely
• To provide customer support
• To send service updates, promotional offers, and other communications
• To comply with legal obligations and enforce our Terms of Service

4. Sharing Your Information

We may share your information in the following circumstances:

• With other users: When you use our platform, certain information (e.g., your profile) may be visible to other users.
• With service providers: We share data with third-party providers to facilitate payment processing, background checks, and email communication.
• For legal reasons: If required by law or to protect the rights, property, or safety of Nestly, its users, or others.

We do not sell your personal information to third parties.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and correct your personal information
• Request the deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us at [email protected]

 

6. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no security system is foolproof, and we cannot guarantee absolute security.

7. Retention of Your Information

We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

 

8. Cookies and Tracking Technologies

We use cookies to:

• Improve user experience
• Remember user preferences
• Analyze site traffic and usage

You can disable cookies through your browser settings, but some features of our site may not function properly.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.